Bloomberg: Nordic banks make a hard turn towards automation

Nordea Bank AB, whose Chief Executive Officer Casper von Koskull says his industry might only have half its current human workforce a decade from now, is cutting 6,000 of those jobs. Von Koskull says the adjustment is the only way to stay competitive in the future, with automation and robots taking over from people in everything from asset management to answering calls from retail clients.

At SEB AB, CEO Johan Torgeby now says that “whatever can be automated will be automated.”

https://www.bloomberg.com/news/articles/2018-07-29/human-bankers-are-losing-to-robots-as-nordea-sets-a-new-standard

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