If there’s one quote that sums up what financial institutions are facing in the technological age, it might be that “digital innovation and AI transformation is like eating glass.” It’s why the cultural environment into which bots are released is just as important as the technology that creates them. This was one of the major themes coming out of Marcus Evans’ RPA and AI in finance conference.*
*Conference held under Chatham House Rules. Participants are welcome to contact firstname.lastname@example.org for access to content.