Early AI adopters choose revenue and competition over cost savings

The latest MIT Sloan Management Review just published Artificial intelligence in business gets real, which details the results of the 2018 artificial intelligence global executive study and research project in collaboration with the Boston Consulting Group and the BCG Henderson Institute. Respondents included execs from HSBC, ING, Santander, Allianz and UBS.

In analyzing the results, researchers defined what it called “pioneers”, or enterprises that have an extensive understanding of AI tools and concepts and significant levels of AI adoption.

Some major patterns were identified among this group: they are most likely to double down on further investment into the technology; they are eager to scale throughout their enterprise; and they are prioritizing revenue generation over cost savings.
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