How custodians are evolving client-facing tech: BNY Mellon (Premium)

As part of a series on how custodians are evolving client-facing technology, we spoke with major players about the way in-house development and relationships with bigtech and fintech are developing.

The financial services industry is in the process of a shift that’s common across geographies and sectors: getting data on demand. And banks are increasingly pressured to figure out how to make that happen with compliance in mind.

In the case of BNY Mellon, what clients are asking for are dashboards, APIs and “widgets”, which are rolled out through the custodian’s externally facing client portal, NEXEN, said Allen Cohen, digital officer and head of Global Fund Services Product for Asset Servicing at BNY Mellon.

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