Microsoft to use Refinitiv AI alerts for financial services

Refinitiv, an LSEG business, announced the launch of Refinitiv AI Alerts, a market data powered intelligent assistant available in Microsoft Teams. It seeks to provide personalized, timely and actionable market insights for financial professionals, in collaboration with ModuleQ, which develops “human-centered artificial intelligence”.

User-specific content suggestions and alerts are driven by ModuleQ’s proprietary algorithms and Refinitiv’s Intelligent Tagging service, and are linked back to Refinitiv Eikon and Workspace for deeper analysis and action.

David Brunner, CEO of ModuleQ, said in a statement: “Since the start of the COVID-19 pandemic, two key trends have accelerated in the financial services industry – more data available than ever before for decision makers, and an explosion in digital collaboration tools…Refinitiv AI Alerts sifts through the multiple information sources these professionals need, and brings them just the key actionable intelligence they need, at the time they need it, within the digital collaboration tools they are using. Users spend less time searching and more time using the information to inform their decisions and relationships.”

For research analysts and bankers, wealth managers, enterprise sales professionals and other financial services users, this solution may provide a competitive edge in their research and customer interactions. Human-centered AI, and a deployment strategy within a firm’s own environment helps to ensure a heightened level of privacy and security protection.


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